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Polk County trainer says typo might value her house owner help funds

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Polk County trainer says typo might value her house owner help funds

Polk County, Florida. Duane Davis admits a one-character misspelling of her electronic mail handle precipitated a one-in-a-million error that would go away her with out cash from the Home-owner’s Help Fund, or HAF, for as much as 6 months.

Davis instructed Information 6. “When I signed up, I pressed V instead of C for cloud. When I realized the error, I signed up again the next day, which is when I received the registration number.”

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News6 confirmed that Davis obtained a registration quantity and there was an audio message from a consultant of the Division of Financial Alternative asking if she wanted extra help along with her utility about 11 days earlier than the August 26 deadline.

The veteran Polk County college trainer despatched a scathing electronic mail to the DEO final week after the appliance deadline expired, writing partly, “Thank you for imagining me!….and you wonder why teachers are leaving the profession.”

Vanessa Britto, founding father of the Owners Assist Fund’s Fb assist web page and longtime advocate for unemployment candidates, instructed Information 6 that errors in functions are one of many “most frequent issues.”

“When it comes time to tweak any app, it becomes completely impossible,” Brito mentioned. “There is no circle of communication in the DEO, from registration to application to disbursement of payments, even to application review.”

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Information 6 is working with the DEO to make sure that anybody eligible for the HAF Awards receives the funds.

Previously week alone, practically 1,000 individuals acquired their mortgage and utilities cash by the DEO crew.

DEO spokesman Leigh McGowan instructed Information 6 that DEO has prevented 90 foreclosures to this point “to keep Florida residents at home.”

“Whereas we can not share particulars of HAF candidates, it will be significant for readers and viewers to know that DEO works alongside owners immediately and with mortgage lenders and repair suppliers to make sure that funds are utilized to the accounts of Florida owners who’re authorised to obtain Assist”.

She told News 6 that the DEO is reviewing the Davis app case.

If you have an unemployment or HAF problem, email [email protected] or text “Make Ends Meet” to 407-676-7428.

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